Frequently Asked Questions

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Acker Builders Waunakee

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If your question is not answered below, please reach out on our
contact us page or call us at (608) 320-5883

Yes! If you’re having an overnight slumber party or just a party that will extend past 7:00 PM, we can arrange for an overnight rental. There will be an overnight charge applied of at least $75.00. The set-up area must be in a secure location. Please give us a call at (608) 320-5883 to arrange the details of your overnight rental and for the price of any additional fees.

Of course! Not only is our equipment cleaned and sanitized prior to every use, our units are quite new and are well maintained.

Our contract requires that an adult be present when the Inflatable Unit is setup. We will review the features of the Inflatable unit with this individual, as well as our safety regulations. An adult MUST accompany the Inflatable unit anytime it is inflated. This person is responsible for the safety of the children, as well as, the care of the equipment by making sure that ALL safety rules and regulations are followed.

We understand that wear and tear takes a toll on the equipment over the course of time. However, if damages were done due to negligence we will be required to charge an additional fee for repair costs. Specific care and safety instructions are provided on the rental contract and placed on the Inflatable Unit.

If the weather turns bad, there is no fee to cancel as long as you inform us 24 hours before we set up. If you were required to pay a deposit, the deposit amount will be saved as a rain check available for credit within 1 year, in your name. If you cancel within 24 hours your deposit will be forfited. Our main safety concern is wind. When winds go higher than 20 MPH, jumps become unsafe regardless of our tie down methods.

Our Inflatable Units plug into a standard 110V household outlet. We will supply a heavy-duty extension cord and ask that nothing else be plugged into the same outlet that is being used for the Inflatable Unit. Placement of the Inflatable Unit should be no more than 100 ft from that outlet.